Reset Password

Pre-conditions

• An account exists for the specified email address

Steps

1. In a web browser, go to https://praxis2-dev.jibc.ca/
   • The Praxis login page is displayed
2. Click Forgot Password The Reset Your Password page is displayed
3. Enter the email address of the account
4. Click Reset Password
   • The Check Your Email page is displayed
   • An email is sent to the specified email address
5. Click the "Reset your password now" link in the email
   • The Enter New Password page is displayed
6. Enter and re-enter the new password (same password requirements as initial account creation)
7. Click Reset Password
   • The Done page is displayed

Post-conditions

• User can no longer log in using the old password
• User can now log in using the new password

Exceptions

• Error: if the user clicks the email link over 60 minutes after the reset request was sent
• Error: if the user tries to enter an invalid password