POD Receive Praxis Support Message

Pre-conditions

• POD must be logged in
• In a different browser, admin is logged in and POD's scenario is open

Steps

1. In POD, click the Events and To-dos list heading
2. In admin, send a support message to the POD
   • In the POD:
   • Praxis Support button turns red and shows the number 1 (number of unread messages)
3. Click Praxis Support button
   • Praxis Support area is displayed
   • Message list displays the new message at the end
   • Praxis Support button returns to normal color and number is removed
4. In POD, keep Praxis Support area open
5. In admin, send another support message to the POD

Post-conditions

• In the POD:
  • Praxis Support button DOES NOT change
  • New message is added at the end of the list

Exceptions

if the list contains many messages, it scrolls automatically to the end when a new message arrives